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Responsibilities: • Make outbound calls to end users to identify and generate lead opportunities and arrange appointments. • Provide solutions for end users and generate meetings for partners to carry out these resolutions. • Make outbound calls on a variety of tailored campaigns for example [Event Invitations, Profiling, New Technology Offerings] • Handle inbound calls to generate lead opportunities and arrange appointments. • You will have an extended knowledge of Cisco as a corporation and all services available to customers. • Providing support to customers and generating leads via telephone, email, chat and social media.


Essential Criteria: • Fluency in written and spoken English • Fluency in written and spoken Czech • Customer Focus – 6 months experience of delivering Customer Service • Specialist Expertise - Minimum of 6 months outbound business to business telephone sales experience. Willing to work toward the Cisco Sales Expert certification within first five months • Working with Others - Ability to work well with others, within a team based

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