Acest anunt nu mai este activ

Inapoi la joburi

Detalii loc de munca

Descrierea jobului

Company overview Our client is a global leader and pioneer in managing business processes for companies around the world, providing services within Finance & Accounting, Collections and Customer Service, Insurance, Supply Chain & Procurement, Analytics, Enterprise Application, IT Infrastructure and Management, offering a wide range of technology services. Their global network of more than 35 operations centres in 12 countries hires 36,500 employees worldwide. They provide support across 31 different languages and work in a challenging and multi-lingual environment. Romania is their fastest-growing location in Europe. Their office in Bucharest supports the European Headquarter in London in the areas of Customer Service, IT-Support and Finance and Accounting. Responsibilities: 1. Booking of Incoming Payment  Bank Statement  Remittance advices 2. Credit note processing 3. Customer master data maintenance  New customer set up  Changes in the customer master data 4. Unapplied cash  Unapplied/unidentified payment investigation  Cash collected at the month end 5. Query resolution/Dispute management coordination  Verbal & Written Communication with client  Verbal & Written Communication with related departments. 7. Dunning letters/Collection letters - Issuing, checking and sending dunning letters/Collection letters Reading and learning the operating procedures, contributing to the development/improvement of the operating procedures, escalating of all unsolved/unclear issues to the team leader


Requirements: "Teamwork "Problem Solving "Customer Focus "Willingness to learn "no experience is required "fluent in Dutch and English (written and spoken)