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Dutch Speaking required for a permanent contract! You will be working for a Company leader in the globalization of services and technology and a pioneer in managing business processes for companies around the world. The Company provides a wide range of services, including Finance & Accounting, Collections and Customer Service, Insurance, Supply Chain & Procurement, Analytics, Enterprise Application, IT Infrastructure and Management. The role is based in Bucharest, capital of Rumania, known for its wide, tree-lined boulevards, glorious Belle Époque buildings… Job description: •Taking calls •Handling emails and translate them into the appropriate language •Handling docs for each incident and following up case status •Meeting SLAs deadlines •Troubleshooting IT problems according to the SOPs •Creating SOPs •Training new associates and cross-training existing associates •Administrative work for helpdesk needs Benefits: •Relocation assistance Flight ticket 2 weeks accommodation provided by the Company Assistance with settling down •Health insurance •Monthly language bonus •Meal voucher


Requirements: •Excellent command of Duch language •Good level of English language •Good PC skills •Problem solving skills •Highly customer oriented behaviour •Patience, diligency, preciseness