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Approximately 63,000 employees are working for our client services in more than 40 countries. Its services include customer support on the phone, the development and execution of customer loyalty programs, processing financial transactions and logistics. It is also offered to add complementary services to the actual logistics, as for example consulting, procurement/purchasing, order management, production, repair services and warehousing. Position: Support of customers by phone and email (Inbound & Outbound) • Operation of all functions of customized computer systems (phone systems, databases, etc.) • Acquisition and maintenance of customer data, master data and transaction data • Acquiring comprehensive knowledge of technical and product range


Requirements for the employee: • Proper language skills in spoken and written • When foreign languages are good German and / or English language skills required • Service-oriented, patient and friendly demeanor • Professional communication skills and appropriate soft skills (business customer focus) • Good computer skills (use browser, MS Office) • Good keyboard write performance Service experience desirable