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At the moment we are recruiting Customer Service/Marketing Representatives for a Multinational Company base in Cape Town, South Africa. The city will charm you with its liveliness, culture and variety of activities. You will be serving the Finnish market and we are mainly looking for candidates coming from this area. The customer service host roles require more than just customer service, and language skills. You would need to know your specific market as you would get involved in marketing activities. At later stages, there would be opportunities to apply internally for marketing roles. Why apply? • Long distance recruitment process (2 Skype interviews) • Relocation (3 months accommodation paid) • Full Training • Permanent position • Pension scheme and medical cover • Visa organized and paid for by the company • Excellent working conditions and career progression opportunity • Multinational working environment • Excellent starting salary • Opportunity to work and live in amazing Cape Town! Start date: May/June 2012 Daily duties: • Responding to customer queries by telephone, email and online chats • Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment • Processing pertinent information into relevant databases • Completion of tasks assigned during shift • Customer relationship building and management as well as cross selling of products and services • Problem solving skills • Handling and taking full responsibility for customer related queries • Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchasers, etc. • Excellent time management and adherence to schedule • Performing extra tasks given by managers / shift supervisors as required • Hosting of VIP players • Translations onto/for websites or emails • Assistance in the planning and execution of the player promotions Salary: Excellent + Full Relocation Location: Cape Town, South Africa Type: Permanent


We are looking for candidates with Finnish and English and: • University Degree • Excellent communication skills, both spoken and written • Dynamic, ready to learn, committed • Experience in dealing with customers • Must be a Team player • Looking for a long term job opportunity • Experience in finance would be an advantage • Driving licence To Apply: Please send your CV to joannak[at]

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