Detalii loc de munca
Our client is a global outsourcing organization providing services within Finance & Accounting, Collections and Customer Service, Insurance, Supply Chain & Procurement, Analytics, Enterprise Application, IT Infrastructure and Management. Their global network of more than 35 operations centers in 12 countries hire 36,500 employees worldwide. Their locations are based in United States, Netherlands, Romania, Spain, Poland, India, China, Guatemala, Hungary, Mexico, Morocco and the Philippines. Benefits: • Excellent chance to make your career into Customer/technical support • Long distance recruitment process • Competitive salary-Around €1000 per month(60% more than average salaries in Romania) • Excellent Relocation package-Booked flight tickets and 2 weeks accommodation • Rent allowance for 2 years • Strong benefits package • Multinational working environment • Realistic opportunities to develop within international organization Job’s location: Bucharest, Romania (Average monthly cost of living:- €300 to €450) Daily duties: • Taking calls in Finnish language • Handling emails / webcases , translating them into the appropriate language, depending on customer requirements • Document cases for each incident, handle cases meeting SLAs (customer requirements), follow up case status • Troubleshooting IT problems according to the SOPs and previous trainings
Requirements: • Fluency in English and Finnish • Good PC skills • Problem solving skills • Highly customer oriented behaviour and way of working TO APPLY: If you feel you are a suitable candidate for this position please apply now via the application button below for immediate consideration or by sending your CV to shivaniv[at]mgirecruitment.com Send your cv directly to shivaniv[at]mgirecruitment.com If this position is not for you check out our website for 100’s more job opportunities or to register your CV should something more suitable arise. Who we are: mgi recruitment, among Europe’s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process. Our dedicated team is looking forward to meeting you!
Nivel minim de educatie necesara Diploma de facultate