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German Customer Service in Lisbon Hallo! Do you speak German and are looking for a great change in your life? 50 German Speaking Agents required for a long term career in the beautiful Lisbon! Our Client is a worldwide leading provider of outstanding customer care. The Group operates in 51 countries and has more than 138,000 multi-lingual employees across its centres. The role is based in Lisbon, one of Europe's most soulful, captivating and picturesque capitals, built on a series of hills with scenic vistas from every angle. Job description: • Answer Customers’ enquires (inbound calls) • Investigate and solve all Customers’ issues • Respect quality standards and call length Our offer: • Renewable employment contract, possibility to become permanent • Excellent opportunity in leading multinational company • Long-term career opportunities and job security • Convenient office location in the center of Lisbon • Refund of your initial flight • Complimentary yearly flight • Possibility to live in a room in a company-owned apartment in the center of Lisbon (for applicants who relocate to Lisbon) • Free water sports, mountain hiking and Portuguese language courses (for those interested)


Your profile: • Excellent level of German (mandatory) • Good level of English • Excellent phone manners, as well as highly motivated conversations • PC literacy - we expect you to know how to work with MS Office, especially using programs like Microsoft Word. Also very important a good knowledge on the Internet • Highly organised