Detalii loc de munca
English native speaker? Customer Support position for a big company in Germany! What is the role? You will be mainly responsible for managing a portfolio of global business clients advising them on products and services available. It is an exciting, new role that will give you a great start in your career. You will be working on behalf of the biggest IT Company in the world. Who is the client? Our client, with its international presence is the leading service provider for effective solutions centering on customer communications, customer retention and supply chain management for markets. As an outsourcing expert our client calls many international, stock exchange listed companies. The expertise network of this company encompasses many integrated customer care solutions, each of which benefits from the experiences of the individual areas of expertise. Where is this language job based? The company is located in Münster, Germany. It is a city with a population of about 100.000. Not only will you find some of the biggest German companies there, but you will also find that the environment is very multinational. Münster is an idyllic, yet industrialized city. Cultural events include concerts, big entertainment parks containing movie theaters and exquisite shopping possibilities can all be found in this area. The life quality is very high with the rents being affordable.
Responsibilities: - Friendly and competent service of international business customers - Identify British customer needs and proactive customer service - Telephone and written support for questions about affiliate programs - Application of various software programs - Database maintenance, documentation and follow-up of all British customer inquiries Who are we looking for? At the moment we are looking for Customer service Representatives with native English language skills for a multinational company based in Münster, Germany. The English Agent requires perfect communication skills in English. If you have a strong customer service orientation, and enjoy phone-based customer contact but also a profound knowledge of Microsoft Windows Server, Network and rights management, this job is for you.