Detalii loc de munca
We search a Customer Service Representative with German. this position is searched for a big company in Brno, Czech Republic. We offer: • good salary • Relocation Package if it is necessary • good Benefit • Permanent Position If this sounds good. Apply now!
• Provide customer service and technical support to customers on smart phones, tablets and other telecommunication devices, diagnose the issue and provide a path to resolving inquiries, log calls from customers onto contact management system and follow escalation procedures to resolve problems or issues. • Demonstrate a high level of customer service when helping a customer, adjust approach to accommodate all levels of customer experience and show empathy for the customers at all times • Communicate positively with team members, customers, and other partners