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My name is Adrian and I am a Recruitment Consultant at Mgirecruitment. We are an Irish Based firm that specializes in multilingual recruitment. I will make it my mission to find you your dream job! Our Client is one of the most well known and admired manufacturer of Computers and Hardware systems in the world. They are currently searching for German Speakers who have Fluent English to fill Technical Support positions in Cork, Ireland. This is an excellent opportunity to work for a Company Renowned for its forward thinking and cutting edge technology. On offer is an Excellent Salary along with Relocation Expenses, Medical Insurance, Pension Plan (Co. will match up to 7% of employees contribution), Stock Purchase Plan, Discount on purchase of Company Shares, Product Purchase Plan (Discounts on purchase of Company products up to 27%, Life Assurance 4 x times salary, Canteen, gym and medical centre on site What would my Daily Duties be? • To provide basic to moderately complex support to customers on products, systems, peripherals and software • Logging of calls from customers onto database and following escalation procedures to resolve problems or issues. • To provide and maintain strong, professional relationships with all customers and show empathy for the customers at all time • At all times, the agent will demonstrate a high level of customer service when helping a customer and if necessary, to escalate “hot” issues to a more experienced agent. • To make themselves available to receive calls for a minimum of 80% of their on-line time


We are currently searching for German speakers to fill Technical Support Positions in Cork, Ireland. Cork is the second largest City in Ireland. Ireland has an excellent road network allowing you to travel all over the country with ease in your free time! What does our client require? • Have fluent German and English • Previous call centre experience • A high level of computer literacy • Knowledge of hardware principles • A strong “hands-on” background in a similar environment • Be a confident and enthusiastic communicator • Be a self-starter who is motivated and innovative

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