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Start date: 7th January Location: Dublin, Ireland Role: Provide continuous technical support to Xbox Customers via telephone and other electronic mediums for the assigned product category. Deliver individual Performance based on Metrics and Related Targets. Participate in coaching and demonstrate commitment to personal improvement Maintain acceptable attendance Ensure data integrity, accuracy, and timeliness Maintain acceptable level of productivity and timeliness Benefits: Relocation assistance: Discounted corporate accommodation available 20 days holidays + 9 bank holidays per year Competitive salary You will be given full training when you start. You will develop your IT & Customer service skills in a multicultural environment


Requirements: Fluent English and German Excellent Customer service skills A minimum of 1 year customer service experience, preferably in a call centre environment Passion for the customer and customer experience Knowledge of and experience with gaming consoles or PC gaming systems

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