Detalii loc de munca
French Technical Support Agents are required to log, validate and diagnose customer issues, on the full range of products and applications used on the customer site. Your daily tasks: • Log/validate all contacts in the database • Answer contacts promptly and professionally • Resolve customer problems using the relevant tools and systems • Mentor new hires • Take part in ongoing training sessions The company offers: • 8 weeks accommodation in a hotel provided for the start • Flight cost reimbursed • Performance bonus • Multinational working environment • Ongoing training programs • Subsidised canteen • Parking • Paid holidays • Company events • Food vouchers Location: Brno, Czech Republic Salary: Competitive + Relocation Start date: Immediately To Apply: Please send your CV to joannak[at]mgirecruitment.com
We are looking for: • Fluent French and good English • Ability to apply analytical and investigative skills to resolve customer issues • Excellent customer service skills are a must • Willingness to learn and continuously improve your skills • Strong basic knowledge of Windows and Microsoft Office • Ideally previous experience working within a technical support environment/customer service environment, but not essential.
Nivel minim de educatie necesara Colegiu / studii postliceale