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Will adhere to all specified written regulations and verbal instructions / taks given by the Hotel Manager Performs the daily routine on the Reception Deals with any passenger queries in a confident manner together with solving any passenger problems Able to work on his/her own initiative in accordance with the set standards and regulations Adheres to the quality standards, rules and regulations in the Administration department Confidentiality of all paperwork Correct posting in the respective EDP-system Foreign exchange


Qualification / Experience: Qualified training skills within the hotel business or on-board cruise ship experience Several years experience as Assistant Purser / Receptionist Knowledge of the relevant EDP-systems Competence in English language Position requirements: Minimum age approx. 23 years Trustworthy and able to work on his/her own initiative as well as in a team Costs, currencies, and quality awareness Pleasant and polite manners Well-groomed and clean appearance