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Our client is a global outsourcing organization providing services within Finance & Accounting, Collections and Customer Service, Insurance, Supply Chain & Procurement, Analytics, Enterprise Application, IT Infrastructure and Management. Their global network of more than 35 operations centers in 12 countries hire 36,500 employees worldwide. Their locations are based in United States, Netherlands, Romania, Spain, Poland, India, China, Guatemala, Hungary, Mexico, Morocco and the Philippines. One of the fastest-growing operation in Europe is centre based in Romania, established in 2005 that doubled number of employees in 2007. The Bucharest centre has a well-educated multilingual talent pool with experience in diverse industries. Their culture emphasizes customer centricity, teamwork, and continuous process improvement, Performance, Passion, Innovation, Teamwork, Integrity, Respect Why to apply? • Excellent chance to break into accountancy and finance • Long distance recruitment process • Competitive salary • Relocation package • Strong benefits package • Multinational working environment • Realistic opportunities to develop within international organization • And many more Main Responsibilities: • Collect outstanding debts according with the Collections timelines and procedures, providing a courteous and efficient service as a collection officer. • Responsible fo achieving the monthly cash targets • Managing incoming and outgoing telephone calls from the customers • Educate customers to pay invoices, answer any question regarding the invoice and the payment procedure. • Quickly respond to requests pertaining to customers accounts, products and services, , research and resolve customer complains, evaluate customer needs and give appropriate answers • Continuous feedback to Supervisor on workload, processes or other issues, contributing to the development/improvement of the operating procedures, escalating of all unsolved/unclear issues to the team leader • Perform any other new activities in accordance with department procedures • Ensuring that all cases are served with courtesy and accuracy, meeting service quality standards • Issuing, checking and sending dunning letters/Collection letters • Responsible for performing invoice corrections, credit adjustment when needed


Your profile: • Fluency in German • Strong Communication and Negotiation Skills • Detailed oriented • Knowledge of MS Office products To apply For this excellent opportunity, please send your CV now to deepakk[at] Visit our website for more jobs opportunities Like us on Facebook –


Nivel minim de educatie necesara Diploma de facultate

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