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Softelligence is a leading international provider of business software services that combines powerful technological know-how with customer orientation. Responsibilities: Participates in MS Dynamics CRM implementations (end to end) Defines business requirements and provides counseling and support in defining business functionality Translates business requirements into functional specifications and system design specifications according to set standards Works closely with the PM and technical architect to identify the best business solution and analyze the ability to change of the application environment, assesses the impact of changes of existing environment: application, infrastructure and operations Assists the implementation with business information during the technical analysis Acts as liaison between entities - Development and Business (Customer) departments Ensures that workflow and internal (IT) procedures are applied within the business process and it is compliant with external and internal regulations and procedures Actively communicates with the customer (via e-mail, phone, meetings) and provides support Customizes and configures the applications Realizes the installation of the applications Participates at the integration of the Microsoft Dynamics CRM 2015 based solution with several other applications Might participate in SFA, BPM, web solutions implementations (Softelligence EBS – own platform targeting the banking, insurance, brokerage, retail & distribution areas) Realizes database imports and reports (MS SQL, Reporting Services, Excel) Occasionally writes JavaScript code (Basic-Medium level) – nice to have Tests the applications (internal testing) and takes part in UAT Delivers training sessions for the final users/key customer users Might provide post-implementation support Technologies used within the company: Web Applications – e-Commerce, Email marketing, Websites, SharePoint Portals CRM – Microsoft Dynamics platform (2011 – 2015 versions), Salesforce BPM Mobile Applications – Android/iPhone/Windows Phone SQL – MS SQL Server, Reporting Services MS BI, SAS BI Methodology: Agile Tools: Target Process (Agile) Work Environment: Team buildings and team parties Challenging tasks and projects A talented, fun, creative and professional team Dynamic and friendly working environment Benefits: Attractive salary Performance bonuses Courses, trainings and certification Private medical subscription Flexible benefits package (fitness, aerobic, pool, tennis discounts, private pension, life insurance, etc.)


2-3 years of work experience in similar position Experience with MS Dynamics CRM or web/BPM solutions is highly appreciated Basic knowledge of SQL/Reporting would be an advantage Experience in process mapping and use-case driven design techniques Experience in BPMS and Modeling Workflow automation projects is a plus Experience in various types of business/industries is a plus Ability to work with design and analysis formalization tools: MS Visio, MS Excel, MS Word, modeling languages: UML/UMT (not a must) Familiarity in working with Agile methodology would be an advantage Technical and analytical skills Negotiations skills Ability to control situations University degree – preferable computer Sciences or related technical disciplines Very good English skills (both oral and written)

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