Detalii loc de munca
Are you willing to explore new technologies and solutions, regardless of difficulty? Join ACROM team, as IT Technician! Responsibilities The IT Technician will provide technical assistance and support for our client companies and maintain a high level of customer satisfaction. Technical assistance via the phone (helpdesk), remote or onsite, for the company’s customers; Troubleshoots hardware, software and network related issues; Maintains the service delivery level within the agreed SLAs; Provides onsite and remote technical support for the customers Participates in infrastructure projects
Ideal candidate Good understanding of computer systems characteristics, operating sistems, features and integration capabilities; Experience in software installation and maintenance; Experience in helpdesk activities (user support); Experience in hardware and software troubleshooting of IT equipments (PC, peripherals etc) Good understanding of networking fundamentals; Available for working in shifts (including night shifts and week-end); Available and willing to travel; Driving licence: B; English language, advanced level; Customer oriented, hands-on, practical character, able to manage multiple tasks or projects.