Detalii loc de munca
As Technical Writer, you will be part of the global Motive CXS family at Alcatel-Lucent. We create software and service solutions for Telco, cable, satellite, and mobile service providers that enhance their offer management, activation, support, analytics, and maintenance capabilities. Our software helps service providers world-wide deliver a new generation of data services into a single, connected experience for their customers. Responsibilities Track new software releases, patches, and hotfixes, and develop and maintain documentation plans and schedules for them. The plans define documentation deliverables and resource requirements. Write installation, administration, deployment, and customization guides, API reference and developer-level guides, online help sets, and other documentation as required. Work with Motive CXS products to research and verify the documents you produce. Work with developers, testers, customer projects personnel, hosting services, customer support, and project management to complete document deliverables and to validate accuracy. Produce multiple deliverables with frequent deadlines and high accuracy. Ensure that deliverables are accessible to internal and external customers. Test information in peer deliverables and edit them for grammatical correctness, clarity, and compliance with corporate style. Act independently as general documentation contact for your product family.