Automotive engineer & customer service. Managing the costumers appointments. Customers taking over and support. Cars repair management. Preparing estimates. Advising customers. Ordering parts. Preparing invoices. Delivery of the repaired cars. Parts advisor. In charge with OTS. In charge with Promotions. In charge with Dealer's Renault Assistance. Member of the Fleet Management Department. Problem solver in my area. MOT Inspector. Achievements: Training the new employees to apply the procedures and IT applications of Renault and the Dealer. I was a part of the team who trained the employees of the new Dealer's locations.