Development and expansion of commercial relationships with national and international KA customers Managing business opportunities Negotiating contracts Guiding the development and expansion of relationships with key partners and customers Positioning company solutions to create value for the customer, extensive communication and collaboration with customers and partners Leadership in the development of solutions that meet customer business needs.
•Prospecting the market for identifying new customers/new business opportunities •Contacting identified potential customers •Following the development strategy of the organization •Developing and maintaining positive relationships with decision makers in my target companies; •Managing the negotiation process until the final signing of the contract with the customer; •Leadership in the development of solutions that meet customer business needs.
Guiding the development and expansion of relationships with customers Establishing meetings with clients, preparing and submitting proposals that address the needs, concerns and objectives Expanding company sales and implementing the market policy of the company; Needs identification, selling and post-selling assistance for private & business clients; Keeping in touch with the customers and concluding new contracts
•Implementing a sales and marketing plan for accounts that meets or exceeds sales and margin targets •Provide regular interface with customers to ensure the highest level of customer satisfaction •Organizing and handling all activities related to the functioning in proper conditions of internal commercial department •Coordinating a team of internal sales supports
•Confer with customers by telephone and interact with them, in order to capture their needs and look for solutions to answer their requests; •Dispatch transactional processing activities to the back / front office team; • Connect with company’s internal Teams (Finance, Quality, and Logistics) to fulfil the customer requests (specific logistics, pricing or products requirements); •Owns specific product knowledge to deliver advice or customer support; •Advise customers on issues and possible alternatives; •Owns market knowledge to create a strong customer relationship; •Treat order amendment requests in SAP; •Process order entry and general customer requests coming from E-mail, fax, EDI in SAP (check to ensure that appropriate changes were made to resolve customers’ needs); •Create, amend and maintain customer master data;
accounting records of all internal and external documents (lohn) collaboration with suppliers and external customers production-planning / direct support for team leaders / production manager HR -labor contracts, cards, decisions, ITM contact, payroll, PSI, PM