If you want something different you need to do something different.
- I was actively involved in the event organization and planning, by offering the necessary information to the participants. - Together with the marketing team I have created the web page and the promotional materials for the event. - I created the database of event contacts.
- Working with internal and external partners to achieve successful execution of the plan. - Social networks - updating, question answering, troubleshooting. - Web analytic's monitoring. - Search engine optimization tasks - improving page content, ensuring site structure is efficient, keyword relevancy, product names and tags etc. - Email marketing - list maintenance, segmentation, execution, monitoring, reporting. - Keeping up to date with marketing trends.
- Handle customer's calls/ e-mails. - Identify, research, and resolve customer issues using the computer system. - Maintain customer database and process orders. - Promote company's products and services. - Contribute to process improvement and cooperate effectively with team.
- Arranging flights, insurance and accommodation. - Using a booking system to secure holidays. - Collecting and processing payments. - Sending out tickets to clients. - Keeping clients up to date with any changes.