Eventhough I have started to initiate my path in sales area, now I want to change the domain and focus on another one. The three years of Mechatronics that I have studied at University of Transilvania made me to embrace informatics and programming. From the 1st of November 2016 I will start the Link Academy course in PHP programming hopping that soon after I will find an attractive job in this domain.
Manage the corporate accounts portfolio Build and maintain strong, long-lasting customer relationships Ensure the timely and successful delivery of solutions according to customer needs and objectives Meeting with client to discuss and resolve topics and issues. Reporting to all superiors along established guidelines. Producing weekly, monthly and quarterly status reports.
Manage a team of call center agents; Manage by walking around and be visible to answer questions; Take calls that agents can't handle and be available when an agent appears to need assistance; Motivate and encourage agents through positive communication and feedback
Settlement requests sent by the client; Calling customers in a database allocated to identify and understand their needs in order to sell the company's products; Successful completion of the sales process, helping to achieve the company's Objectives
Answering phone calls and recording the information in the database using specific programs; Providing information about new products or promotions that are relevant to customers needs or preferences; Calling customers after a sale to check that they are satisfied with their Purchase
Blend and test paint, inks, stains, and solvents according to types of material being printed and work order specifications; Correct misprinted materials, using materials such as ink eradicators or solvents; Inspect and examine printed products for print clarity, color accuracy, conformance to specifications, and external defects; Load, position, and adjust unprinted materials on holding fixtures or in equipment loading and feeding mechanisms
Experienced account manager in wellness industry with strengths in customer service/support, sales and negotiations. Proven skills in telesales, advertising and printing. Successful in developing strategies that have resulted in an over 20% increase in bringing new additions to the existing portfolio with a success rate of over 40% in signed contracts . Highly self-motivated with a positive attitude, focused on results.
Insurance Authorization Certificate, ASF 2013 Link Academy PHP Programming-Web Development, ongoing