The presales center in Bucharest is expanding it’s support to cover the Oracle (SUN) Hardware product-line. On a day to day bases you will work closely with the Hardware presales teams across countries in EMEA. The tasks delivered by the Presales Center hardware consultant will expand over time, but initially will be focused on: • Supporting the field presales with creating and maintaining‚ shopping baskets’. When large customers choose Oracle as their hardware provider they typically specifiy their needs as „small, medium or large systems”. Shopping baskets translate the customer requirements to actual products, these baskets need to be initially specified and over time maintained as products become obsolete. • Create and maintain component „picklists” according to given specifications. Picklists are general product configurations (made up of many components) that are know to have certain characteristics (e.g. performance, availability). An example of how picklists are used is: the customer asks for a configuration to support 250 Ebusiness Financials users. This request would then be matched against a predefined ‚picklist’ known to deliver good performance in the requested situation. • Provide Technical Approval for Completeness on hardware offers before they go to customers. For example do a check that the components offered work together technically, that all the required cables etc. are included and that all the needed powersupplies, mounting material etc. is included in the offer. • Creating Visio Stencils and Diagrams for the entire Oracle/SUN portfolio. The stencils are based upon hi-resolution images with appropriate connection points that allow the products to be snapped together to create a solution diagram.
CSEP Specialist: As part of the CSEP (Complex Solution Engagement Process) team I was in charge with Configuring and Quoting ISS complex request, including: 1. Factory Express packages customization: Custom Placement, Asset tagging, hardware customization, custom system settings services, etc. 2. A la cartes. 3. Blade Matrix. 4. SAP-BWA/SAP-BIA 5. HPC - Strong interaction with Sales/Presales/Customer for clarifying technical requests - Documenting Customer Intent files which is used by Factory in manufacturing phase - Close communication with Supply Chain - Strong interaction with GID (Global Industrialization Departement) Office Based Pre-Sales - Manage Indirect Customer Catalogues - Manage the demstock process from initial config to demstock return - Validate configs are returned to the UK team from CQ. - Help with documentation e.g. simple RFx responses, compliancy matrices, templates etc - Write up Customer references. - Put together Server Solution bundles. - Superdome Lifecycle Management. - Active Contribution to ETS (Enterprise Technology Summit) 2008 in Bristol Bid Desk Config&Quote Senior Specialist · Making buildable configurations: more than 4000 made in 2.5 years · Involved in several projects and having various tasks · Project owner for Watson Testing Project · More than 4 years experience in training delivery (Process Training and Tool Training) · Key User for quoting tool · Various training for all the HP Portfolio · APP (Accredited Presales Professional) Certified: Planning & Designing Small and Medium Business Solutions · Single point of contact for all the issues received from partners · Managing HPC and SAP BWA requests