Participation in planning and strategy formulation and storage configuration to allow a continuous flow, Introduction and removal from storage of materials production Direction and coordination of the entire storage and distribution company Contribute to continuous improvement through Kaizen tools, 5S, Six Sigma. Contribute to the development and drafting documentation for processes, procedures and work instructions in deposits. Development of output files to suppliers, according to customer requests. Participation in launch orders to all suppliers in accordance with the necessary daily, weekly and monthly. Participation in the development plan and in achieving its production. Drafting load of cars to meet customer demand; Maintaining relationships with clients and carriers to deliver orders Drafting documents necessary finished products / manufacturing under the Customer (s): delivery note, invoice, CMR, and other related/ or necessary documents. Replacement in case of absence from the department office colleague Logistics Specialist position.
-Responsible to keep the business (process management/staff) informed/consulted regarding systems design; -Involved in data conversion/interface development/testing; -Ensure validation and take ownership of local master data, including data preparation and migration; -Execute test scripts defined by the global kernel owner, completed by cluster/country specific tests where needed, including reporting & analysis -Prepare the end user training, based on the training material from the global team (more than 25 end â€“users until now); -Keep in touch with external SAP Consultants team in order to solve the issues; -Offer support to all the end users from the Finance, Sales, Warehouse and Pricing Departments; -Offers solutions/support to all the issues raised during performing the day to day activity; -Research and develop of solutions/reports that can help the end users in the future activities; -Whenever were occurring issues not depending on me I was raising ticket incidents, collaborating closely with the Capgemini team within Europe and India; -Since September-October 2011 until June 2012, I was also the support of Bulgaria for O2C -In June 2011, I was proposed to become BPO (Business Process Owner) for SEE Cluster -Educate business team members on core business processes & systems functionality .
Custome Service, alyaws in contact with the customers (mail, telephone), receive information from customers, offering support to customers, -receive orders from customers, preparing and sending offers to the customers, entering the orders in SAP, checking the invoices, checking the prices -always in contact with all departments: finance, production, warehouse,purchasing,quality -always in contact with Customer Service in Hungary and all departments : finance, production, warehouse,purchasing,quality in Bulgaria -sales reports in SAP -organization the logistics/transports