Exceptional performance in all roles, acknowledged by owners of college. Job involved: • preparing course materials and teaching Business modules (Edexcel courses) • developing academic programmes and recording progress of students • undertaking the Acting Vice Principal role - general management of college • managing large projects: obtaining college accreditation; training staff • facilitating communication between college, accreditation institution and partners • capturing and sharing knowledge inside organization – undertaking the Quality Assurance role • designing and implementing strategies to ensure high quality standards • recruiting tutors, organising induction processes, managing HR queries from tutors.
The main focus of the job was to liaise with client companies trading with the hotel for receiving payment for services offered. Main duties and achievements included: • ensuring that the hotel financial targets are met • project management of the Accounts Receivable function of the hotel • developed effective interpersonal communication skills • excelled in teamwork and cooperation • volunteered as a social network administrator within Hilton Foundation.
The main focus of the role was to attract and welcome new members, retain them, deal with complaints and resignations. Main duties and skills developed: • experience in providing high quality customer services • effective interpersonal communication skills • sharing knowledge; training new members of staff.