● In subordine aproximativ 250 clienti. ● Actualizare profil client. ● Colectarea tuturor documentelor necesare asigurarii clientilor. ● Verificare si punctaj clienti. ● Rezolvarea tuturor discrepantelor rezultate in urma punctajului. ● Colectare creante. ● Realizare note de credit. ● Planificare cash – flow in. ● Directa corespondenta si raportare la firma de asigurari Euler Hermes . ● Raportare directa Managerului General.
● Negocierea si redactarea contractelor. ● Pregatirea tuturor documentelor necesare incheierii contractelor. ● Executia proiectelor si coordonarea evolutiei lor cu clientii. ● Preluarea tuturor atributiilor Managerului General in absenta lui. ● Bugetare. ● Realizarea rapoartelor de cheltuieli si venituri. ● Verificarea soldului clientilor si furnizorilor.
• Responsible for 250 accounts. • Establishes and maintains computerized records for each client and/or provider account and may maintain logs and ledgers as well as files of correspondence, payment records, and related information. • Contacts delinquent client and/or provider accounts by letter or phone in order to discuss legal requirements and/or to make arrangements for deferred payment plans, forbearance agreements, or other feasible options. • Maintaining the coordination with the Accounts Receivables to update the corporate accounts receivables journal entries reflecting payments credited to sales receivables. • Always monitoring the payments aging in order to provide clients with invoice reminders as the due date of payments fall due. • To compute the late payment surcharges and prepare the application in time. • To issue collection notices for sales credits that are past due dates. • Provides assistance and on-the-job training to new employees. • Performs related responsibilities as required or assigned. • Directly responsible to establish and maintain correspondence with Euler Hermes. • Directly reporting to the General Manager.
Administration: • Assisting with all aspects of administrative management, directory maintenance, and logistics. • Submitting invoices. • Coordinating between departments and operating units in resolving day-to-day administrative and operational problems. • Scheduling and coordinating meetings, interviews, events and other similar activities. • Sending out and receiving mail and packages. • Preparing business correspondence (often using word processing, spreadsheet, and presentation computer software). • Sending faxes. • Managing Files. • Research and the identification of key data sources. • Performing multifaceted general office support. • Preparing meeting minutes, meeting notes and internal support materials. • Sending and receiving forms for the company. • All Day-to-day operation matters. Project Coordination • Initiating contact with customer, identifying their needs, and providing them with appropriate service from the beginning to the end of a project. • Actively involved with key customer account and provides accurate updates of customers. • Providing updates on current work orders, scheduling of technicians, parts on order, or any potential delays in completion. • Submitting work order quotes and following up with appropriate approvals and questions. • Follows-up on current customer jobs to make sure they are completed to the customer’s satisfaction. • Identifying cost savings opportunities for customers by analyzing type and frequency of work orders. • Developing and maintain working relationship with internal and external resources. • Handling all escalated calls/e-mails and researching the problems to determine what issues may be affecting the customers. • Replying to customers relying on relevant information. • Generating weekly reports on calls/e-mails and pending customer’s approvals. • Generating monthly customer reports; working with the accounting department on any billing issues and ensuring that customers are invoiced in a timely manner.