Acest anunt a expirat la data: 15.11.2012

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Detalii loc de munca - Brno

Descrierea jobului - Cehia

German Customer Support Agents are required to log, validate and diagnose customer issues, on the full range of products and applications used. Full training will be provided before you start. Your daily tasks: • Log/validate all contacts in the database • Answer contacts promptly and professionally • Resolve customer problems using the relevant tools and systems • Mentor new hires • Take part in ongoing training sessions


We are looking for: • Ability to apply analytical and investigative skills to resolve customer issues • Excellent customer service skills are a must • Willingness to learn and continuously improve your skills • Strong basic knowledge of Windows and Microsoft Office • Ideally previous experience working within a technical support environment/customer service environment, but not essential. The company offers: • 8 weeks accommodation in a hotel provided for the start • Flight cost reimbursed • Performance bonus • Multinational working environment • Ongoing training programs • Subsidised canteen • Parking • Paid holidays • Company events • Food vouchers Location: Brno, Czech Republic Salary: Competitive + Relocation Start date: Immediately Technical support jobs, jobs for German speakers, Customer service jobs, German technical support roles, German customer service jobs, IT jobs, German IT jobs, jobs for the German market, call centre jobs, German + English jobs, Work in Czech Republic, jobs for fluent German speakers

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