Detalii loc de munca
HR Expert is looking for a General Manager for its partner, a 5***** luxury hotel on the Black Sea coast a place where seaside entertainment and spa relaxation blend in to deliver a perfect holiday memory for its guests. GENERAL DEFINITION The General Manager is responsible for the day-to-day management of the hotel and its staff. He has commercial accountability for budgeting and financial management, planning, organising and directing all hotel services, including front-of-house (reception, concierge, reservations), food and beverage operations, and housekeeping. Business and people management are equally important elements. We look for candidates from Romania and abroad who can meet our expectations
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES planning and organizing accommodation, catering and other hotel services; at least 10 - 15 years’ experience in hotel or hospitality industry Experience in an luxury international hotel chain is an advantage promoting and marketing the business; managing budgets and financial plans as well as controlling expenditure; maintaining statistical and financial records; setting and achieving sales and profit targets; analyzing sales figures and devising marketing and revenue management strategies; recruiting, training and monitoring staff; planning work schedules for individuals and teams; meeting and greeting customers; dealing with customer complaints and comments; addressing problems and troubleshooting; ensuring events and conferences run smoothly; supervising maintenance, supplies, renovations and furnishings; dealing with contractors and suppliers; ensuring security is effective; carrying out inspections of property and services; Good knowledge of hotel softwares (e.g. Fidelio, Micros, etc) Ensuring compliance with licensing laws, health and safety and other statutory regulations very good knowledge of English language and other international language Special qualifications: The ability to manage in a diverse environment with focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role. Ability to communicate effectively with clients, senior management, and support staff. Ability to respond effectively to changing demands. The abillity to make decisions that affect the general operations of the hotel, including setting room rates, establishing credit policy, and having ultimate responsibility for resolving problems Education: Ideal candidates will possess a bachelor's degree in institutions' management, hospitality services, foods and nutrition, business administration or other related field.