Detalii loc de munca
We are looking for candidates to join our Operations - CSS Department, under general supervision, performs moderately complex transaction processing work. Identifies and resolves problems in a timely fashion following established guidelines. Incumbents have a good understanding of their specific product or functional area and are flexible in attitude. The primary role of the CSS Operation’s rep is to manage and resolve security requests relating to systems administration. Requests need to be turned around in accordance with the agreed SLA and according to approved SOP’s for each particular customer. Requests are managed through an existing workflow management System.
The ideal candidate should have: • Clerical experience • Good communication skills • Numerical skills • Flexibility/Adapting to change • Demonstrate initiative and drive for results • Good organizational skills • Attention to detail • Ability to work in a team and independently • Computer Literate • Teamwork and Cooperation • Excellent Excel skills • Experience of the ISRS Database would be an advantage. Background Requirements (Education/qualifications/previous experience) • Leaving certificate, ECDL, FAS or VEC qualification • Knowledge of Excel • Knowledge of the ISRS database • Knowledge of Active Directory, ITIM and RACF • Relevant previous experience an advantage. IMPORTANT! All candidates must have very good knowledge of ENGLISH, speaking and writing! We will only consider candidates that have experience with ISRS database.