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Detalii loc de munca - Bangkok, Thailand

Descrierea jobului - Thailanda

Do you speak Mandarin and you are willing to relocate in Bangkok? We have the right offer for you. CUSTOMER SERVICE AGENT (MANDARIN) RESPONISIBILITIES: • Research questions using available information resources • Advise user on appropriate action • Be ready to work in shifts • Follow standard help desk procedures • Administer help desk software • Redirect problems to appropriate resource • Identify and escalate situations requiring urgent attention • Track and route problems and requests and document resolutions in knowledge base • Stay current with system information, changes and updates

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REQUIREMENTS: • Strong problem solving skills • High motivation, flexibility and productivity • Good communication skills • Team spirit • Fluency in Mandarin and English are crucial

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