Detalii loc de munca - cluj-Napoca
Descrierea jobului - România
Career opportunity for Call Center Operator with Dutch. Responsibilities: • Maintaining and enhancing good business relationships with agents, consumers and suppliers; • Providing assistance as requested to the Team Leader, Call Centre Manager or Operations Manager; • Maintaining a commitment to achieving the highest levels of customer service; • Ensuring all tasks are dealt with according to procedure, including but not exclusive to declined cards, awaiting acknowledgements, kick outs, supplier queries; • Ensuring all potential losses on bookings are authorised by the call centre manager before any offer is made to the client; • Answering all incoming calls as quickly as possible; • Ensuring all calls and emails that you have dealt with are seen through to conclusion.
Requirements: Very good command of Dutch (written and spoken) is a must; Very good command of English (written and spoken); University degree is required.
Nivel minim de educatie necesara Diploma de facultate