Detalii loc de munca
The client is a recognized leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. Acquire. Support. Renew. From initial customer acquisition through renewal – our suite of complementary services and technology provides you with the support you need to satisfy even the most complex customer requirements. By delivering from our locations in Asia, Europe, Latin America, and the United States in over 33 major languages, we give our clients the global reach essential for business success. Our results: satisfied clients, some with relationships of 12 years or more.
The key role of the Payment Support team to receive inbound calls from Zong users and help them with their issues. You must be able to demonstrate compassion for a caller’s situation through language and intonation, and be able to convey information concisely and effectively.