Detalii loc de munca
Tired of working in Germany? Try working in Belfast! Live in beautiful Northern Ireland. Work for a world famous computer accessories producer and enjoy the low costs of living in Belfast. If you’re interested in fixing computer related problems, this job is exactly the one you are looking for!
This is what your employer requires: • Fluent in German and English • Passion for & commitment to delivering the best support experience. • Capable of supporting and adapting to a dynamic work environment, with frequent new product releases and updates. • Capable of handling & communicating effectively with all customer types. • Technical aptitude with an ability to explain technical concepts to a varied audience. • Excellent soft- and interpersonal skills. • Strong problem solving skills to diagnose and logically resolve customer problems using tools such as the Logitech knowledge base and publically available common knowledge sources, experience, good judgment, and acquired knowledge of Logitech products • Strong understanding of computers using Windows based operating systems, drivers, USB communication and software applications. • Proficient at basic troubleshooting of multiple computer operating systems (ie: Windows, Macintosh, Linux) • Capable of supporting networking and connectivity issues.