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Detalii loc de munca - Cape Town

Descrierea jobului - Africa de Sud

For our client, based in Cape Town, we are looking for Danish speakers with good communication skills for an open position as Customer Service Agent (Danish) Job description: • Answer Customers’ enquires (inbound calls) • Make the Customers feel cared and well-informed • Assist Customers during the length of the program • Enlist new members by explaining the program and various services • Handle Customers’ complaints • Increase members retention • Make decisions regarding accounts closure or refunds We will offer you an attractive salary and an interesting relocation package plus other benefits


We are looking for a smart candidate who can offer: • Fluency in written and spoken Danish • English Advanced/ Proficiency Level. • Previous experience in a customer service • Experience in database / customer management systems including excellent attention to detail when inputting and collating information • Excellent telephone manner including competent questioning skills • Experience of working to a high quality assurance standard within a target driven environment

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