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Descrierea jobului

Your tasks: • Create in-game content and events • Moderate/Animate the game: review/validate/moderate in-game content created by players • Moderate/Animate the official forums (act as Forum Manager dedicated to a game) – For more experienced GMs; • Enforces the game rules and applies the necessary penalties to players who do not obey rules and negatively interfere in the game experience; • Solve in-game issues from players • Feed global FAQ to ease access to information • Work with metrics to establish a certain level of service (response time, quality…) • Monitor many aspects of the online servers, including collection/ verification of bug reports and policy violations • Reporting: Improve game & service quality • Continued game testing, notably on new versions, patches • Report on bugs, possible upgrades and suggestions, submitted by players • Share player’s feedback in order to improve overall reporting to development team

Cerinte

Your profile: Essential skills • Very good command of English • Native German • Enthusiastic and knowledgeable about games Desirable personal skills: • Strong customer service skills; • Good organization and time management skills; • Multitasking and comfortable working in a dynamic environment; • Good PC knowledge - Microsoft programs including MS Word, Excel and Outlook; • Excellent verbal, written communication and presentation abilities; • Computer game industry experience is a plus.


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