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Job Description : • Provide world class customer service and offer solutions to our guests during and after their travels • Communicate effectively with our customers and suppliers via our primary communication channels o Inbound / Outbound o Chat o Email • Share a positive attitude with fellow colleagues, up and down the organizational chart • Have the ability to work within a shift based working schedule • Be willing to solicit feedback from your peers as well as remain open to performance based reviews from your supervisors • Be a quick learner with attention to detail

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Requirements: • Fluency in Korean, English & Japanese • A willingness to learn about the travel industry • While we prefer a candidate with a degree, it’s not a requirement. Just be a good communicator • You must be able to type approximately 35 words per minute (Korean and English) • Internet savvy • Fresh graduates are welcome • Flexible to accommodate shift work, this includes working on weekends, Must be able to do shift work (morning shift : 7am - 4pm, afternoon shift: 2pm - 11pm)


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