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Who is the client? Our client is a leader in the globalization of services and technology and a pioneer in managing business processes for companies around the world. The Company combines process expertise, information technology and analytical capabilities with operational insight and experience in diverse industries to provide a wide range of services using its global delivery platform. Our client provides a wide range of services, including Finance & Accounting, Collections and Customer Service, Insurance, Supply Chain & Procurement, Analytics, Enterprise Application, IT Infrastructure and Management. Our goal is to help our clients improve the ways in which they do business by continuously improving their business processes through Six Sigma and Lean principles and by the innovative use of technology. As a service provider, our client strives to be a seamless extension of their clients' operations.

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What is the role? Create manual invoices, credit note processing Booking of incoming payments Account maintenance Customer master data maintenance Cash application & reconciliation, Accounts reconciliation Dispute management coordination Handling Incoming Collection/Reclamation calls Outgoing Collection calls Sending and following up on letters Check the billing process Pre notification Letters for direct debit payers Refund investigations Dispute management coordination Responding to customer queries (sending invoice copies, statements, account details, registering customer reclamations) Responding to Related department’s queries (forward customer reclamations, reclamation follow up, other queries) Unapplied/unidentified payments clarification with customers Overdue amounts reporting by month end close Who are we looking for? The candidate should be fluent in Czech and ideally be accurate, communicative, a team player, possess good interpersonal skills, energetic, customer oriented, logical thinker, willingness to learn. Also relevant experience in Account Payable would be a huge plus. Location: Cluj- the beautiful and highly cultural second biggest city of Romania If you feel that you are suitable for this job position, please send your CV to my email: AnnabelP[at]mgirecruitment.com


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