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Dutch Accounts Receivable Process Associate – Romania The Client Our Client is a global leader in business process and technology management. Their process helps its client’s maximize their operations by making smarter decisions and using smarter technology. Pioneer in many of the areas that have given strength to the concept of Business Process Management with more than 70 centers across 18 countries. Job Description: Ensure processing of all customers related invoices, credit notes and payments as well as accounts receivable communication with the purpose to accurately determine and timely collect all customer receivables; ensure appropriate reporting on the process performance. Reading and learning the operating procedures, contributing to the development/improvement of the operating procedures, escalating of all unsolved/unclear issues to the team leader. Respond to Related department’s queries (forward customer reclamations, reclamation follow up, other queries). Main Tasks and Responsibilities: • Booking of Incoming Payment Bank Statement Remittance advices • Credit note processing • Customer master data maintenance New customer set up Changes in the customer master data • Unapplied cash Unapplied/unidentified payment investigation Cash collected at the month end • Query resolution/Dispute management coordination Verbal & Written Communication with client Verbal & Written Communication with related departments. • Dunning letters/Collection letters Issuing, checking and sending dunning letters/Collection letters

Cerinte

Requirements: • Background in finance or in business economics • Higher education level required • Dutch Speaker and English C1 level • 1 year in reconciliation, collections or cash application • Working knowledge of SAP and / or workflow tool is an advantage Other Skills: • Background in finance or in business economics. • Teamwork • Problem Solving • Costumer Focus • Willing to learn


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