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The financial’s world is waiting for you Reading and learning the operating procedures, contributing to the development/improvement of the operating procedures, escalating of all unsolved/unclear issues to the team leader 1. Booking of Incoming Payment  Bank Statement  Remittance advices 2. Credit note processing 3. Customer master data maintenance  New customer set up  Changes in the customer master data 4. Unapplied cash  Unapplied/unidentified payment investigation  Cash collected at the month end 5. Query resolution/Dispute management coordination  Verbal & Written Communication with client  Verbal & Written Communication with related departments. 7. Dunning letters/Collection letters - Issuing, checking and sending dunning letters/Collection letters Responding to Related department’s queries (forward customer reclamations, reclamation follow up, other queries)

Cerinte

Skills • Good PC skills • Problem solving skills • Highly customer oriented behaviour and way of working • Patience, empathy, diligency, preciseness