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Responsibilities: # • Taking calls, Handling emails, • Document cases for each incident, handle cases meeting SLAs (customer requirements), follow up case status • Troubleshooting IT problems • Sharing knowledge case with the team • Attending training sessions • Administrative work for helpdesk needs • Arranging working schedule with collegues flexibly, according to business needs

Cerinte

Do you Speak Dutch? Are you looking to Start new career in IT Customer Support? Apply Today. • Native level of spoken and written Dutch (mandatory); • Good level of English


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