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Skills • Excellent oral and written communication skills (native Dutch) and English • Ability to read and interpret documents • Respond to customers over the phone or by email. • Strong customer focus • result-oriented, multitasking, precision, problem solver, process oriented excellent time and process management skills.

Cerinte

Our client, a pioneer company in managing business processes for companies around the world, offers you the opportunity to join their team in Amsterdam. And we offer you FREE supporting and coaching through every step of the interview process to guarantee you success. As Customer Service Receptionist, your responsibilities will include: • Providing premier customer service to customer inquiries • Processing orders • Documenting all customer interactions in the appropriate computer system • Initiating and/or implementing resolution for all customer requests to ensure that an excellent standard of service and a high level of customer satisfaction is maintained. • Preparing customer service summary reports Skills • Excellent oral and written communication skills (native Dutch) and English • Ability to read and interpret documents such as standard operating procedures, to speak effectively and informatively and respond to customers over the phone or by email. • Strong customer focus, result-oriented, multitasking, precision, problem solver, process oriented excellent time and process management skills. You might also have a friend that could be interested in this role, why not refer them to us, and we will give you €200 if their application is successful!!


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