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Detalii loc de munca - buceresti

Descrierea jobului - România

Company Our client is a global outsourcing organization providing services within Finance & Accounting, Collections and Customer Service, Insurance, Supply Chain & Procurement, Analytics, Enterprise Application, IT Infrastructure and Management. Their global network of more than 35 operations centers in 12 countries hire 36,500 employees worldwide. Their locations are based in United States, Netherlands, Romania, Spain, Poland, India, China, Guatemala, Hungary, Mexico, Morocco and the Philippines. Benefits: Excellent chance to make your career into Customer/technical support Long distance recruitment process Competitive salary (50% more than average salaries in Romania) Multinational working environment Realistic opportunities to develop within international organization Responsibilities: Taking calls in Dutch language Handling emails / webcases , translating them into the appropriate language, depending on customer requirements Document cases for each incident, handle cases meeting SLAs (customer requirements), follow up case status Troubleshooting IT problems according to the SOPs and previous trainings


Requirements: Fluency in English and Dutch Good PC skills Problem solving skills Highly customer oriented behaviour and way of working Job’s location: Bucharest, Romania (Low cost of living:- €350-€450 per month)

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