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We are currently looking for Dutch speaking IT helpdesk support. Consider working for one of the worlds largest companies in a multinational environment and you could be part of a dynamic and professional team delivering services for some of the world’s largest IT firms. If this sounds good to you just go ahead and send your CV Now ~ kayesa(at)mgirecruitment.com Responsibilities: • Taking calls, Handling emails, • Document cases for each incident, handle cases meeting SLAs (customer requirements), follow up case status • Troubleshooting IT problems • Sharing knowledge case with the team • Attending training sessions • Administrative work for helpdesk needs • Arranging working schedule with collegues flexibly, according to business needs

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Requirements: • Good PC skills • Problem solving skills • Highly customer oriented behaviour and way of working • Patience, empathy, diligency, preciseness Benefits: • Excellent monthly salary comprising a basic and language bonus; • Meal vouchers • Health insurance • Assistance with set up a tax number and bank account • Assistance with settling down Apply for this job: Please feel free to get in touch with Kayes ~ Email: kayesa(at)mgirecruitment.com


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