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Detalii loc de munca - Bucharest

Descrierea jobului - România

We’re Looking for Finnish Speaker IT Helpdesk job Available in Bucharest. If you’ve experience in technical troubleshooting then we have job for you. Our Client Leading IT company & multinational environment and you could be part of a dynamic and professional team delivering services for some of the world’s largest IT firms. If this looks good to you just go ahead and Send your CV Now: kayesa(at)mgirecruitment.com Responsibilities: • Taking calls, Handling emails, • Document cases for each incident, handle cases meeting SLAs (customer requirements), follow up case status • Troubleshooting IT problems • Sharing knowledge case with the team • Attending training sessions • Administrative work for helpdesk needs • Arranging working schedule with collegues flexibly, according to business needs

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Requirements: • Good PC skills • Problem solving skills • Highly customer oriented behaviour and way of working • Patience, empathy, diligency, preciseness

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