Detalii loc de munca - buceresti
Descrierea jobului - România
We’re Looking for Finnish Speaker IT Helpdesk job Available in Bucharest. Our Client Leading IT company & multinational environment and you could be part of a dynamic and professional team delivering services for some of the world’s largest IT firms. If this looks good to you just go ahead and Send your CV Now: Responsibilities: • Taking calls, Handling emails, • Document cases for each incident, handle cases meeting SLAs (customer requirements), follow up case status • Troubleshooting IT problems • Sharing knowledge case with the team • Attending training sessions • Administrative work for helpdesk needs • Arranging working schedule with collegues flexibly, according to business needs Benefits: • Excellent monthly salary comprising a basic and language bonus; • Meal vouchers • Health insurance • Assistance with set up a tax number and bank account • Assistance with settling down Referral Program: Help Us, Help You ~ If you think, this role might suitable for someone you know, you can Recommend them for send their CV to kayesa(at)mgirecruitment.com and if we secure a job for them, we will reward you with a Referral Fee of 200 Euros. If this makes sense to you, then just go ahead and send now.
Requirements: • Good PC skills • Problem solving skills • Highly customer oriented behaviour and way of working • Patience, empathy, diligency, preciseness