Detalii loc de munca
French + English speakers with IT skills needed – Flight to Athens, Greece provided by the company The company provides: • Competitive salary (14 salaries in a year, 1 extra salary in Summer and 1 for Christmas) • Performance bonus • Shift allowance • Full, paid training • Flight ticket to Greece, taxi from the airport to the hotel, two weeks accommodation, help to have tax number and account number, Greek courses • Company and team events Join our team as a Technical Support Representative and you'll use your problem-solving abilities and excellent communication skills to guarantee quality service to customers around the globe. Working from our recently established centre in Athens, you'll manage queries for a variety of international customers. In return, we'll provide great training and development opportunities, as well as an excellent benefits package. It's a unique opportunity to be part of a rapidly growing and multicultural centre. The role: • Provide technical support and customer service to customers on technology products, diagnose the issue and provide a path to resolving inquiries • Complete follow on actions as appropriate and maintain contact with client to update on progress made • Demonstrate a high level of customer service when helping a customer • Ability to apply analytical and investigative skills to resolve customer issues • Utilizes effective verbal and written communication skills in order to work effectively with customers, other department members and with all members of the company worldwide • Maintain accurate records in customer database system • Provides feedback on process and support improvements • Communicate positively with team members, customers, and other partners in French and English language Salary: Attractive + Relocation Job Type: Permanent Location: Athens, Greece Start Date: 28/05/2012 Please note that the company is a part of a multinational organization and your job security and salary does not depend on the current situation in Greece.
• Fluent French and English • Has proven technical skills, has worked in a technical support position before or has functioned as a helpdesk for his family and friends • Excellent communication skills, strong team spirit, passionate about customer care • Likes variety in his work and is able to switch easily between projects/products • IT education is not necessary, but would be an advantage To Apply: Please send your CV to joannak[at]mgirecruitment.com