Detalii loc de munca - Bucharest
Descrierea jobului - România
The Job: Game Master You will work in the Game Master Department and your mission will be to animate the community by keeping the player longer in the game, offering in-game customer service and improving player experience. Benefits: • We have salaries to motivate you • bonuses for your performances • medical services to keep you safe and sound • meal tickets to use them wherever you want and • free access to relaxing and fitness room • Great atmosphere and working environment Your profile Essential skills • Very good command of English; • Very good command of German language; • Gamer, enthusiastic and knowledgeable about games. Desirable personal skills • Strong customer service skills; • Good organization and time management skills; • Multitasking and comfortable working in a dynamic environment; • Good PC knowledge - Microsoft programs including MS Word, Excel and Outlook; • Excellent verbal, written communication and presentation abilities; • Computer game industry experience is a plus. Interested? To apply send your CV and Skype to Florian Korbella at: Email: Floriank(at)mgirecruitment.com
Your tasks • Create in-game content and events ; • Moderate/Animate the game: review/validate/moderate in-game content created by players • Moderate/Animate the official forums (act as Forum Manager dedicated to a game) – For more experienced GMs; • Enforces the game rules and applies the necessary penalties to players who do not obey rules and negatively interfere in the game experience; • Solve in-game issues from players ; • Feed global FAQ to ease access to information ; • Work with metrics to establish a certain level of service (response time, quality…); • Monitor many aspects of the online servers, including collection/ verification of bug reports and policy violations; • Reporting: Improve game & service quality ; • Continued game testing, notably on new versions, patches; • Report on bugs, possible upgrades and suggestions, submitted by players ; • Share player’s feedback in order to improve overall reporting to development team.