Detalii loc de munca
The Client This is an excellent opportunity for German Speakers to be working as Customer Support within a Global Expert in contact center management. Our client is one of the leading providers of outsourced CRM and contact center services, serving companies around the world, providing superior results in customer care, technical support and debt collection programs. Has the largest global footprint in the industry with 276 contact centers, presence in 51 countries, servicing over 75 markets and 24 Nearshore and Offshore locations. According to the culture of the Group, it is critical that they maintain a physical presence in each country in order to understand the local market and perform to exceed expectations. What we offer: • Renewable employment contract, possibility to become permanent; • Excellent opportunity in leading multinational company; • Long-term career opportunities and job security; • Convenient office location in the center of Lisbon; • Refund of your initial flight;* • Complimentary yearly flight;* • Possibility to live in a room in a company-owned apartment in the center of Lisbon (for applicants who relocate to Lisbon);* • Free water sports, mountain hiking and Portuguese language courses (for those interested).* *for international applicants .
Requirements: • Native level of spoken and written German (mandatory); • Good level of English, French, Italian or Swiss German is an advantage; • Contact Center experience is a plus; • Good working knowledge of computers, MS Office and common internet applications; • Excellent communication skills and interpersonal skills; • Availability between 00h00 and 24h00, including rotating weekends. Role: More than a German Customer support, our client will offer to the successful candidate, the opportunity to work on behalf of some of their largest clients. This entry-level job will give the chance to the customer service agent to start an international career in a multinational environment. Promotion, friendly colleagues, career opportunity… For all these reasons the customer service agent will get the opportunity to settle within one of the best places to work for in the world, in a highly fast paced German environment