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Established in 1978, the client is the global expert in contact center management, creating more value through a better customer experience. The core business spans the full spectrum of CRM/BPO contact center solutions. The client has the largest global footprint in the industry with 276 contact centers, presence in 51 countries, servicing over 75 markets and 24 Nearshore and Offshore locations. Role: - German Customer Service position For (Western Union Project) Location: Athens, Greece Start date: 29/04/2013 Salary: • € 1045 Gross + €200 production bonus per month • 2 extra salaries (1 full for Christmas, ½ for Easter and ½ for Summer holidays) Tax System: • 16.5% tax will be deducted from the total amount you will earn every month Relocation: • Flight ticket, taxi from the airport, 2 weeks hotel accommodation Benefits: • Public medical insurance, Discounted food in company, Free Greek language course, Performance bonus, Ongoing corporate training Contract: • Your first contract will be up to 3 months duration. The following two or three will also be fixed term ones until you have worked there 18 months in total. Please note that all employers in Greece offer indefinite contracts after the working time period of 1 ½ year.

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The person which we search has: • Very good language skills: Fluent in English and German – written and spoken • Extensive customer and service orientation as well as enjoying telephone contact with customers


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