Detalii loc de munca
Do you speak German? Are you motivated for a new challenge? Do you enjoy sun? We have a perfect opportunity for you! Your responsibilities: - Pre-review ads to ensure content quality and either approve or refuse them depending on whether they apply to the documented rules or other written instructions - Post-reviewing of ads on the public site in order to detect non desired content - Prevent and detect frauds on the site (specialists) - Review e-mails to identify frauds and take appropriate action (specialists) - Manage filters (specialists) - Handle the daily management of all incoming customer support inquiries by e-mail (customer support)
What we need from you: - Learning and following instructions - An interest in learning and adhering to how client wants to review ads and interact with the customers. - Deliver results and meet customer expectations - Set high standards for quality and quantity and follow up on them. Works systematic towards results. Focus on client need and satisfaction. - Attention to details, resilient, can continue with repetitive task - Communication skills (for customer support) - Strong reading and writing skills. Good at listening and understanding, adjusting the tone to suit the situation, and at explaining him/herself in a clear and friendly way.