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Start your career in IT – Jobs for German speakers – Customer Support – Full relocation paid German Technical Support Agents are required to log, validate and diagnose customer issues, on the full range of products and applications used on the customer site. Your daily tasks: • Log/validate all contacts in the database • Answer contacts promptly and professionally • Resolve customer problems using the relevant tools and systems • Mentor new hires • Take part in ongoing training sessions We are looking for: • Ability to apply analytical and investigative skills to resolve customer issues • Excellent customer service skills are a must • Willingness to learn and continuously improve your skills • Strong basic knowledge of Windows and Microsoft Office • Ideally previous experience working within a technical support environment/customer service environment, but not essential. The company offers: • 8 weeks accommodation in a hotel provided for the start • Flight cost reimbursed • Performance bonus • Multinational working environment • Ongoing training programs • Subsidised canteen • Parking • Paid holidays • Company events • Food vouchers Location: Brno, Czech Republic Salary: Competitive + Relocation Start date: Immediately Technical support jobs, jobs for German speakers, Customer service jobs, German technical support roles, German customer service jobs, IT jobs, German IT jobs, jobs for the German market, call centre jobs, German + English jobs, Work in Czech Republic, jobs for fluent German speakers
To Apply: Please call Joanna If this position is not for you check out website for 100’s more job opportunities or to register your CV should something more suitable arise. Who we are: mgi recruitment, among Europe’s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process. Our dedicated team is looking forward to meeting you!